SimplyEducate – FAQ

SimplyEducate is an online digital learning (e-learning) platform consisting of a digital education (content) library. This content library includes:

• K12 (school-level) South African (SACAPS) curriculum-aligned teaching and learning content i.e., the curriculum mandated by the Department of Basic Education (DBE) as well as provincial education departments and examined by the National Senior Certificate (NSC) and Independent Examination Board (IEB).
• K12 Cambridge curriculum-aligned content and
• various collections of curated aggregated supporting education resources on curriculum-related and beyond toward a broader general knowledge.

 

Our platform is intended to be a complementary/companion/supporting resource to aid classroom-based (in-school/remote-online/home-school) teaching and learning for students, teachers, extra-lesson tutors and parents.

Learn - Catch-up - Revise - Teach/tutor with SimplyEducate

SimplyEducate has been designed for students of all grades from Grade 1 - Grade 12 (Matric) and post matric FET college students.

SimplyEducate provides an array of e-Learning resources which include curriculum aligned video's, documents, worksheets, textbooks, audio and interactive content.
In addition to the curriculum aligned content, we have additional learning resources to help students expand their knowledge and enhance their understanding of concepts as well as learning resources and tools to assist teachers.

A SimplyEducate Membership is a plan / subscription ("Access Pass") that enables access to all or sub-sets (filtered collections) of premium content in the SimplyEducate Digital Education Library (referred to as the Content Portal).

The following SimplyEducate memberships ("Access Passes") are available:

1) 12 Month ALL Access Pass:
Enables access to ALL content in the SimplyEducate Digital Education Library which spans across all K12 grades and covers most K12 subjects.

This membership can be purchased at any time during the course of the year and payment is ONCE-OFF for 12 months (i.e., 1 year) of access from the date of purchase.

There is no automatic renewal/recurring billing.

2) 1 Month Matric Access Pass**:
Enables access to only Grade12/Matric and Grade 11 content in the SimplyEducate Digital Education Library.

This membership can be purchased at any time during the course of the year and payment is ONCE-OFF for 1 month of access from the date of purchase.

There is no automatic renewal/recurring billing.

**This membership is best suited to Grade12/Matric students signing up within the last 3 months before final NSC/IEB examinations.

3) 1 Day Free Trial:
FREE-of-cost, once-off access to ALL content in the SimplyEducate Digital Education Library which spans across all K12 grades and covers most K12 subjects for 1 Day (24Hours) ONLY.

Browse through the SimplyEducate Content Portal and explore the available digital education content for 1 Day (24 Hours) from date and time of sign-up

This Free Trial sign-up does not require any payment, nor does it require provision of any PAYMENT information. Simply create your user account through the registration/sign-up process and explore.

NO! There are no mandatory recurring costs.

All memberships require once-off payment only - there currently is no automatic renewal/recurring billing.

Yes! A 12 month (1 year) membership costs you R495 once-off for 12 months of access (from date of purchase)! No additional costs! No monthly costs! Nothing extra!
for access to ALL of our e-Learning content.

If your membership expires, you will not be allowed to view any of the learning resources on the SimplyEducate Content Portal.
Your account will still be active and you can still sign in.
This will allow you to renew your membership and continue to enjoy the benefits of the SimplyEducate e-Learning platform.

The sign-up process is quite simple and easy.

The process is as follows:

1. Navigate to the packages section on the HOME page or click JOIN at the top of the screen (https://online.simplyeducate.co.za/#subscription-main.
2. Next, decide on a membership plan you would like to choose. There are currently 3 plans available:
   • 1 Day Free Trial
   • 12 Month Membership (ALL Access)
   • 1 Month Matric Membership
3. After you have made a decision on which plan to choose, click the Join Now / Buy Now button under the selected plan.
4. A page which reads Cart will then appear. Click on the large button which reads Proceed to checkout.
5. A form to complete user sign-up information will appear which provides us with information to confirm your membership.
6. If you are signing up for a trial, you will automatically logged in the system thereafter (and do not need step 7).
7. If you are signing up for a paid membership plan, you will be required to enter your banking details (either Credit Card, Debit Card or EFT) to complete payment and activate your membership.
   Note, that all payment methods are secured by PAYFAST as our online payment gateway.

During the above signup process, emails will be sent to confirm signup, membership and/or payment.

Yes, your sign-up is secure and verified by PAYFAST as a leading a payment gateway in South Africa.

Before Payment
If you cancel during the sign-up process, but before payment, no account or any information about your transaction will be logged in our system.
You can choose to return and sign-up at a later time or review more information about SimplyPass.

During Payment
If you choose to cancel your sign-up during the payment process (handled by PayFast), you will be automatically signed-up and logged into the SimplyEducate online system, however your membership will not be activate and remain as pending.

You can choose to complete payment by choosing a membership again and proceeding with payment or via bank EFT or deposit.
(Details will be provided on sign-up and sent via email)

A login into the SimplyEducate system can be completed from the Login page of the SimplyEducate website.

The page can be navigated to by clicking on the Login tab on the top navigation bar.

The login page contains fields to enter a Username and Password.

The username and password information is set by you during a SimplyEducate Membership sign-up.
(Remember to keep this information safe and not to share)

Once the two fields for Username and Password are filled in, click the LOGIN button to enter into the Content Portal.

If you forget your password, navigate to the Login screen and click on the button Lost Password  under the login form.

Instructions will then appear on how the reset password process can be started.

The Access Restricted page appears when access to the Content Portal has been refused.

This can be for one of the following reasons:

1. Payment for your membership subscription has not been completed
2. Your membership subscription/trial has expired
3. A membership has not been activated
4. There was a break in connection when signing in.

If the reasons for the Restricted Access page are 1 or 2, a new subscription plan must be purchased to gain access.

If the reasons for the Restricted Access page are 3 or 4, logout of your account and login again to activate your membership or correct the break in connection.

If all of the above have failed, contact SimplyEduTech directly or through our Contact Form

A logout can be performed from the SimplyEducate website or the Content Portal.

On the SimplyEducate website, a tab with the text LOGOUT will appear at the top of the screen. By clicking on the tab, you will be logged out of the system.

On the Content Portal, by hovering on the corner of the screen over the profile icon, a dropdown will appear with a LOGOUT button option at the bottom of the list. Click on that option to logout of the system.

Only 1 session can be logged into at any time.
This means that only 1 person can be logged into an account at any 1 time.

The Content Portal is the term given to the library of content resources available after signing up for a membership with SimplyEducate.
The Content Portal consists of all teacher and student, teaching and learning resources.

The look and feel differs greatly from the SimplyEducate website and can be viewed by signing up for a free trial or purchasing a membership package.

The Content Portal is structured according to publishers available on the system.

Once a publisher has been selected (e.g CAPS curriculum [Department of Education]), there is an option to choose your grade followed by a secondary option to choose category / week of the schooling year.

Then follows all documents and videos for your selection.

If you have any additional questions, contact SimplyEduTech directly or fill out our contact form and we will get back to you.